Role Context:
The post is part of the Taiwan Regional Office team and along with Japan and Korea complete the North Asia team. North Asia is one third of the greater East Asia Regional Office network. The role will oversee the management of two staff and all recruitment activities in Taiwan. 

Reporting Line:

This role reports to Regional Director North Asia who is based in Seoul, South Korea. 

Job Purpose:

Based in Taipei, the Recruitment Manager (Taiwan) will be responsible for management of the regional office and all recruitment activities throughout Taiwan. 

Key Accountabilities:

The following tasks provide a general overview of the types of activity the successful applicant will be expected to engage in on a day to day basis. The tasks are not intended to be an exhaustive list of responsibilities as the nature of our business requires all employees to be flexible, dynamic and to have the capacity to think creatively when presented with challenges.

Sales

  • Achieve annual targets set during Enrolment Budget process while staying with set financial budgets
  • Assist in the development of annual business plans with the Regional Director North Asia
  • Act as an Account Ambassador for key agencies and organisations within region
  • Attendance and active involvement in team meetings
  • Exhibit excellent presentation and business writing skills
  • Maximise sales development opportunities
  • Maximise product development opportunities
  • Manage effective launch of new products
  • Contribute to a monthly marketing report
  • Provide regional insight into student enrolment reports
  • Liaise with Centre based staff to ensure free flow of information between regional office and centres
  • Manage and grow business relationships with agencies and other suppliers of students within recruitment territory
  • Identify, maintain and develop relationships with key sponsorship bodies including embassies, government agencies and private sector sponsors
  • Promote INTO centres at feeder institutions, exhibitions, seminars and events
  • Analyse, recommend and present marketing or advertising opportunities
  • Where appropriate, provide direct programme counselling to prospective students

Customer Service

  • Closely liaise with Central Admissions to encourage an efficient, customer centric approach to the student application process
  • Ensure agents always receive appropriate levels of customer service
  • Present a professional and positive image of INTO at all times
  • Confidence to suggest and make improvements to customer service at all levels within the organisation 

Financial

  • Ensure key financial goals are met
  • Develop and execute against annual enrolment targets
  • Actively manage cost base
  • Ensure accurate financial reporting requirements are met
  • Timely and accurate submission of financial duties such as cash and credit card expenses

Profile:

Essential Criteria

  • Previous direct staff management experience
  • Native level Mandarin language skills
  • Near native English language skills
  • Previous international education industry experience
  • Demonstrable success in business development
  • Experience in managing and developing a channel sales strategy
  • Driven, results-orientated and a focused nature
  • Excellent communication skills
  • Customer-service orientated approach
  • Strong IT skills especially with the Microsoft Office suite of products
  • Comfortable in dynamic environments
  • Demonstrated ability to meet deadlines and achieve targets
  • Capably of working both independently with minimal supervision and as part of a larger team

Desirable Criteria

  • Undergraduate degree
  • Salesforce.com user experience
  • Experience liaising with overseas offices
  • Experience selling a complex and diversified portfolio of products
  • Recent study abroad experience 

Salary:

A competitive salary will be offered based on qualifications and experience. The successful candidate will also be entitled to 20 days annual leave, travel insurance while on work trips, time in lieu where appropriate and a bonus plan equivalent to 20% of annual salary with the ability to earn more based on over performance.

Location:

Taipei, Taiwan with frequent national and international travel.

Application Process:

  • Required CV and cover letter to Christopher Piwarski via email: Christopher.Piwarski@intoglobal.com 
  • Application Deadline –Friday the 26 th of May 2017

 

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