International Partner Relations Officer
Reference: D-61175088-02

De Montfort University (DMU) is an ambitious, truly globally-minded institution with a relentless focus on delivering high quality teaching and research. A culturally rich university with a strong commitment to the public good, it strives to maintain a stimulating, innovative and inclusive environment where staff and students are able to thrive.

Faculty / Directorate

The International Directorate is an energetic and dynamic part of the university, which leads on two distinct functions: Translational Education (TNE) delivered by the Global Partnerships Unit, and maximising student recruitment opportunities, led by the International Office. Our international operations also include strategic progression partnerships, developing and maintaining lasting

relationships with our partners. Both functions strengthen the university’s global influence, and further the diversity of our institution, whilst contributing to the revenue generation. We focus on raising our international profile and global connectedness, and we continue to be a much-desired choice for our international students. The time to join the International Directorate and

contribute to our ambitious goals has never been better.

Role

An exciting opportunity has arisen in De Montfort University's International Directorate’s International Partner Relations Unit. This permanent role will strengthen the team by providing an attentive level of customer service to our partners and recruitment agents, whilst remaining diplomatic and professional at all times.

Reporting to and working closely with the Operations and Compliance Manager, the role combines the internal focus on developing and maintaining systems and processes to adhere to the university’s quality and compliance standards, in areas such as finance, procurement and legal, with the external focus of managing a number of relationships with agents and partners to enhance international student recruitment opportunities.

The strong emphasis of this role is developing, adhering to and championing university’s governance processes, which includes taking part in internal and external meetings with an ability to produce written information and present briefings and updates. The role will also be responsible for developing and following complex operational processes, in a continuous manner whilst contributing to the overall international recruitment strategy, as part of the team.

Ideal Candidate

With excellent customer service and networking skills, the ideal candidate will build and maintain strong relationships with the internal and external stakeholders at different levels. Contributing to a vibrant International Directorate’s sales function, you will have an impeccable attention to detail in all outputs produced. You will be proactive and work independently whilst building a strong team culture. The ideal candidate will be comfortable in a busy environment and will manage competing priorities and deadlines seamlessly.

You will be well versed in following internal policies and guidelines, and sector specific requirements within operations and activities involving vendor due diligence, procurement to payment (P2P) processes and contract management. The experience in developing systems and processes to improve reliability and performance of service delivery and ensuring compliance with the university’s internal systems is essential to this role.

Whilst experience of working in a global marketplace is desirable, it is not essential. The knowledge of international higher education landscape is an advantage. The requirement to travel nationally and internationally, though is essential, is infrequent.

For more information about this role please contact the recruiting manager: Anna K. Rog, Operations and Compliance Manager on anna.rog@dmu.ac.uk or +44 (0) 7971077797

For full details about this post, please view the job description and person specification, if you meet our criteria, please click apply!

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