Job Description: Host Tutor Manager

Who are we?

At IH InTuition Languages, we design and deliver bespoke language training solutions, driving students to achieve their learning goals in the fastest and most efficient way.

Our programmes are delivered by a network of highly qualified and experienced tutors in the UK, Ireland, USA and other countries, as well as online.

We are accredited by the British Council and International House World Organisation.

Our vision is to develop our organisation into a world-leading provider of bespoke training solutions.

Our values:

We go the extra mile
We are proud of what we do
We take responsibility

The Host Tutor Manager position

The Host Tutor Manager sits at the centre of all our operations. From the development and implementation of tutor recruitment and retention strategies, to the design and implementation of academic and safeguarding standards, course content and itinerary development, the HTM plays a vital role in ensuring tutor availability, successful course delivery, and the maintenance of academic and commercial standards.

Reporting to the Managing Director, the Host Tutor Manager is the main point of contact at InTuition for all registered and potential tutors and leads the Academic Management Team.

The role is based in our central London office. Semi-remote working (travelling to the office one or two days a week and working from home otherwise) is a possibility. Considerable travel within the UK and Ireland, in order to visit and inspect host tutors, is an integral part of the role.

Who are you?

·         Highly efficient and well organised, you are an expert in task prioritisation and managing a diverse workload with overlapping deadlines

·         You are self-motivated and passionate about language teaching and learning

·         A natural consensus-builder, you are an excellent communicator and listener

·         You take pride in your work and take ownership for your successes and failures

·         You actively work to ensure that your work is compliant with our internal standards, and the standards of our external accrediting bodies

·         You look for ways to excite and ‘wow’ our tutors and other stakeholders, exceeding their expectations

·         You embody our values and share our vision for the future development of the organisation

·         You have experience in the ELT industry and hold a CELTA / Trinity Cert TESOL or equivalent qualification

·         You have a bachelor’s degree or experience to an equivalent standard

·         You have a full UK driving licence

·         You speak English to a C2 standard


You might have:

·         A DELTA / Trinity Dip TESOL or equivalent

·         Experience in academic management

·         Experience in managing a small team

·         Experience in safeguarding

·         Knowledge of British Council standards for accredited language schools

·         Experience in recruitment or sales

·         Capability in a foreign language

·         Experience in working with the Salesforce CRM system

·         We are open to applications from individuals with a wide range of different backgrounds – our priority is not what you have done in the past, but what we are able to achieve together


What we offer:

·         We pride ourselves on being a Learning Organisation, and provide team members with as much support as possible for them to achieve their personal and professional development goals

·         A warm, welcoming and convivial working atmosphere in the heart of Shoreditch

·         Semi-remote and flexible working conditions


How to apply

Please provide a full CV and covering letter, detailing how you meet the personal specification outlined above.

Job Type: Full-time, permanent

Salary: Competitive, plus bonus

We would like the successful candidate to begin their employment in mid-February 2020. Interviews are to be scheduled during the week commencing 15 December 2019.

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