Alpha Plus is currently looking for a Head of International Admissions for one of the industry's most reputable 6th form college groups. 

About the Company

Alpha Plus is a gold standard provider of education to children aged between two-and-a-half and eighteen years of age. The organisation is a collection of highly regarded independent schools and colleges. Central to the organisation's philosophy is the ability to create a world-class teaching and learning environment that strives to deliver the greatest quality of learning provision available. Each Head, or Principal, drives their institution to a common goal of education excellence - the Alpha Plus 'Gold Standard'.

The colleges division of Alpha Plus - Abbey DLD Colleges, recruit international students from over 60 countries.

The Head of International Admissions is responsible for the leadership, management and coordination of a wide range of administrative functions which enable student access to Abbey DLD Colleges in London, Cambridge and Manchester.

The Head of International Admissions will lead the admissions team to ensure that the enrolment management functions operate as effectively and efficiently as possible. Through the achievement of high levels of customer service to its agents, students and Colleges, the admissions function strives to support the company’s sales network to achieve their targets.

Key Responsibilities

  • Embed a customer service culture within the team
  • Ensure effective and efficient functioning of the admissions team through the development and implementation of documented standard procedures for all admissions functions
  • Responsible for core data in Oracle Sales Cloud and SIMS and accurate data included on admissions documentation
  • Responsible for core Agent data in Oracle Sales Cloud and SIMS and timely and accurate commissions payments
  • Overall and day to day management of the admissions process and service levels
  • Responsible for the quality of output, ensuring complete accuracy of information provided
  • Ensure all enquiries are captured with a rigorous follow up process to achieve enrolment
  • Ensure that the company only admits students within guidelines governing academic quality and outcomes
  • Lead the admissions team, developing their skills and improving their performance through performance management.  Regular one to one discussions and end of year appraisal
  • Create an empowered and productive working environment through positive and timely feedback and by ensuring appropriate involvement, delegation and monitoring of staff and their performance
  • Ensure staff are appropriately trained to perform their job.  This includes ongoing training on compliance, academic assessment and product (location, course, subjects, accommodation)
  • Knowledge management - all policies and process are documented and readily available
  • Ensure adherence to UKVI compliance regulations
  • Act as a point of escalation for the sales team
  • Operate the department in line with agreed budget

Skills and Attributes

  • Demonstrated ability to lead, coach and develop others and build an effective and cohesive team environment
  • Highly developed interpersonal skills and influencing skills including the ability to develop effective working relationships with a range of stakeholders
  • Strong operational focus with a continuous improvement approach to procedural efficiency and customer service excellence

Experience Required

  • Experience working in the international education industry managing an admissions team
  • Experience in managing and implementing customer service standards
  • Proven track record of team management
  • Experience using Oracle Sales Cloud or a similar CRM platform

How to Apply

To be considered, please click "Apply For This Job" to upload your CV and a Cover Letter, or send your application to

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