Head of Admissions, Asia Pacific (APAC)

Location: Hong Kong

Start date – May 2019

 
We are looking for an ambitious, dynamic and highly experienced student recruitment professional to lead our Admissions team for East and South East Asia. Our Admissions team are based in Hong Kong and in Bangkok, Thailand.

 
Kaplan Inc is one of the world’s most dynamic private education providers with revenues exceeding US$2.6 billion. Kaplan International, a division of Kaplan, Inc., is an exciting company in the world of international education. In our International Higher Education division, we offer a range of courses from University preparation programmes in the USA, UK, Australia, China and the Middle East and access to full degree programmes, in partnership with universities, in the USA and the UK. 

 
In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.  In the US, we are proud to be able to offer a range of pathways options and degrees, with admission into Northeastern University in Boston, University of Tulsa (Oklahoma), PACE University in New York and Arizona State University, located on several campuses in and around Phoenix.

 

The role:

Admission is on the frontline of our business. The APAC Admissions team performs a key role in recruiting high-quality students from the region to our international colleges throughout the UK and to our university partners in the US. Our Advisors are responsible for the initial assessment of a student’s suitability, counselling students and agents through the enrolment process and keeping a close eye on the ambitious recruitment targets which we commit to meet each year in our colleges. Our team have a wealth of knowledge about our programmes, attend to every detail of an application and apply their critical judgement to make the right decisions about who to admit to our programmes. This is all done at speed and whilst ensuring that student, agents and parents are kept in the loop and receive first-rate customer care.

 

As the Head of Admissions, APAC, your responsibility will be to ensure industry-leading service levels to students, parents and agents and to remove recruitment bottlenecks and attrition, while meeting our partner university requirements and ensuring our quality and compliance standards.  You will continually assess your team’s output and make improvements. You will provide regular management information including recruitment risks and opportunities, as well as market and industry insights and intelligence. You will be responsible for championing the commercial and strategic priorities of the business within your team. You will sit on the APAC Marketing and Recruitment Senior Management Team and will be the ‘face’ of Kaplan APAC Admissions internally and for customers and partner universities, so you will possess the ability to form strong relationships quickly. You will report to the Director of Admissions based in the London, UK, with a dotted reporting line into the Director of Recruitment, APAC, based in Hong Kong.  You will work hand-in-hand with the APAC recruitment team and the London HQ based Admissions team, and from time to time the Heads of Admissions located in China, India and Dubai. 

 

About you

If you’re an Admissions management professional and have the know-how to lead a team to be the best, then we’d love to hear from you! To be considered for the role, you’ll need to:

 
·        Have a bachelor’s degree

·        Have a passion and talent for coaching, training, motivating and leading people

·        Be an inspiring leader who works with energy and confidence and inspires others to follow

·        Thrive on working to targets and finding solutions for students

·        Enjoy meeting and building strong relationships with customers, and exceeding their expectations

·        Be highly motivated, strategic and proactive

·        Have a strong eye for detail

·        Enjoy juggling a varied repertoire of projects and priorities

·        Have strong business acumen and ability to see the bigger picture

·        Be comfortable working in a fast-changing environment

·        Possess strong working knowledge of CRM systems and the ability to train others effectively on systems use

·        Have excellent intercultural awareness and sensitivity

·        Be willing to travel in and outside the region for up to 12 weeks a year

 

How to apply

Please apply with your CV and cover letter. We’d like to hear what attracts you to the role and understand what contribution you believe you could make to our business.

 

Visit company website to apply