About The London School Group  

The London School Group incorporates The London School of English, The London School of International Communication and LondonSchool Online.  

The London School of English is the best known of the group’s businesses, having been established in 1912 and offering a wide range of courses to adults.

In recent years the business has diversified beyond English language training into the areas of intercultural communication and online learning. 


The Client Sales Manager (CSM) is responsible for managing all aspects of Educational Tour Operator (Agent) sales, direct individual sales and for generating new sales leads and channels for a range of global leadership, intercultural, business communication and English language training solutions with corporate clients.

The CSM is to embrace and champion the London School Group’s stated values and to maximise every opportunity for sales across the London School Group of companies. The Group comprises: The London School of English (LSE), The London School of International Communication (LSIC), The London School Online (LSO)

Responsible to: Director of Sales & Marketing

Working with: Business Development Managers, Client Sales Managers, Alumni Development Manager (ADM), Registrars, Digital Marketing team, Sales & Marketing Intern

Assigned market: Italy and other territories as designated


  • Manage all aspects of Agent enquiries and sales from assigned markets.
  • Manage high-potential enquiries and sales opportunities from Agents in assigned markets; liaise with Registrars re low-potential enquiries and opportunities.
  • Manage high-potential and ‘non-standard’ direct individual sales enquiries from assigned markets.
  • Respond to initial enquiries from direct corporate clients in assigned markets and progress warm leads as appropriate.
  • Grow the customer prospect pool and generate profitable sales leads from direct corporate and individual clients and progress to fruition.
  • Provide ADM with background data on incoming clients from assigned markets.
  • Assess enquiries from new Agents in assigned markets. 
  • Manage communication with Agents in assigned markets in close cooperation with Digital Marketing team.
  • Make agreed number of corporate visits on behalf of LSG when visiting assigned markets, presenting LSIC and LSO products alongside LSE as appropriate.
  • Provide Registrars with all necessary information to ensure processing of bookings within service level agreement expectations.
  • Support Registrars by processing bookings and responding to live chat enquiries from assigned markets at peak times or as requested by colleagues or line manager.
  • Maintain up to date knowledge of all LSG products and services.
  • Produce records of sales visits and activity with clients
  • Attend weekly catch-ups and monthly market updates with Director, in person or virtually.
  • Other activities as required.


  • Grow total revenue from assigned markets in line with agreed monthly and annual targets.
  • Generate cold and warm leads from assigned markets and progress as appropriate.
  • Liaise with ADM re incoming clients from assigned markets.
  • Maintain up-to-date CRM records; to be reviewed monthly.
  • Make agreed number of corporate visits on behalf of LSG when visiting assigned markets, introducing LSIC and LSO products as appropriate. 

You will have:


  • A proven track-record in B2B lead-generation and selling to corporate and private clients at a senior level
  • Excellent interpersonal and communication skills



  • Lived and/or worked overseas
  • An established network of contacts
  • Worked in a training environment




  • Write accurate and engaging client-focused correspondence, proposals and tenders
  • Communicate fluently in Italian
  • Build relationships at a senior level
  • Demonstrate credibility across a range of stakeholders
  • Work independently under pressure
  • Collaborate effectively with colleagues across a range of functions and locations


  • Good grasp of digital marketing 


Competitive base salary plus generous commission and benefits.

The London School Group Values:

We are proud of what we do.
We go the extra mile.
We communicate openly and honestly.
We innovate and improve.
We are a team. We get things done together.

To be considered, please upload your CV and a Cover Letter clearly explaining your interest and suitability for the role plus salary expectations availability to start.

We regret that, due to the volume of applications received, we will only contact you if your application is successful. Those candidates who have not reached the shortlist will not be contacted.

You must have the right to work in the UK.

Apply for this job