ABOUT THE ROLE

The Client Manager, International, UK & Europe, role is to drive the acquisition and growth of client partnerships and deliver against the core business objectives of revenue growth and increasing client satisfaction. 

Reporting into a Client Director, they will play an important role in the success of the commercial strategy primarily across digital marketing, data and insights products and services.

Client Managers will have the ability to clearly report their current progress against key objectives and targets, as well as provide feedback on opportunities for product development and process improvement as raised by their clients.

RESPONSIBILITIES

  • Deliver personal monthly, quarterly and annual targets primarily through selling digital marketing, data and insights products and services.
  • Increase client satisfaction and engagement.
  • Propose, negotiate and close partnerships with current and existing client partners.
  • Work with other IDP departments ensuring success for client partners.
  • Track, measure and report back on client success.
  • Meet and engage with clients regularly in line with the operating model.


ILLUSTRATIVE KPI’s & GOALS FY19 (SPECIFIC FIGURES TO BE DEFINED)

  • Personal and team revenue:

o   Digital marketing and data/insights upfront total orders.

o   Student Placement marginal commission – from new clients, upsells, exclusions removals.

o   Annual survey scores

ABOUT YOU

  • A driven individual who loves the challenge of working in a fast-paced environment.
  • Good understanding of digital marketing.
  • Good working knowledge of the international education market.
  •  Able to establish individual client requirements, in turn proposing tailored solutions clearly and compellingly to clients.
  • Proven ability to establish and grow client relationships.
  • Ability to use data to help back-up arguments.
  •  A methodical approach, setting SMART objectives and reviewing your individual performance against these objectives on an ongoing basis.
  • Very good communication skills across all methods (including written, verbal, face-to-face presentations).
  •  Willingness to travel within UK and Europe throughout the year, with potential visits to IDP network countries.
  •  Sound IT skills. 

To Apply

To be considered please click on "Apply For This Job" and upload your CV and a Cover Letter which clearly explaining your interest and suitability for the role; your salary expectations; along with confirmation of your availability.

Successful candidates will be contacted directly. 

Apply for this job