Cambridge Education Group (CEG) is one of the world’s leading providers of pre-university academic, creative and English language courses.  We provide pre-university programmes including A level, International Baccalaureate and University Foundation, as well as English Language study, to the growing market of international students seeking to enter the world’s leading universities.

Job Summary

- Business Support Administrator is responsible for 2nd line support to the Business users and how Connect interacts and supports business processes.

- Business Analyst of the Connect system to drive process Improvements and operational efficiencies.
- Liaison between the Business and System Administrator/CEG IT/CCRM.

Job Overview

- To support Cambridge Education Group’s Business across all Functions through Connect Pilot and Go Live through:

  • Successful Pilot of the new CRM system and detailed analysis of the Pilot results and learnings.
  • Lead in identifying business training needs to support user adoption for CRM Global Go Live.
  • Business Analyst of the CRM system to drive Continuous Improvements and operational efficiencies.
  • The efficient liaison between Business and IT functions to further enhance and develop CRM post initial launch.
  • First point of contact for trouble-shooting of the issues to the system.

To review full job description and to apply, please visit our website;

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Please apply before 29th September 2017


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