Location: Cambridge, MA

The  Lesley University  Program (PATHWAY), a partnership between Lesley University and ILSC Education, seeks an Assistant Administrative Director to develop and lead the PATHWAY for newly-admitted international undergraduate and pre-master’s students. The PATHWAY combines English Language instruction and support with academic instruction and acculturation. Reporting to the ILSC GF Lead, the Assistant Administrative Director is the most senior member of the staff and is responsible for building the program, providing strategic and ongoing leadership for the program, and managing the day-to-day operations of the program.

The successful candidate will be a skilled leader and manager who can lead an innovative educational collaboration, and who can successfully implement the PATHWAY English language and academic curriculum and support services for international students. The primary responsibility of this individual will be to ensure the delivery of a high-quality academic experience for all students in the program. The Assistant Administrative Director will ensure the quality of this specialized academic program.  In cooperation with University academic units and University administrators, the Director will work collegially with students, faculty members, and administrators.

The Assistant Administrative Director will be skilled at creating a team, and will enthuse and galvanize colleagues around the institution’s mission, vision, and goals.

Job Duties: 

  • Work closely with Lesley University, ILSC Education, and the ILSC GF Lead to manage the program’s operations and services, including finance, marketing, real estate, recruitment of administrative and support staff, student services, procedures, and the overall student experience
  • Work with academic departments to ensure appropriate scheduling of courses and assignment of instructional staff for the program
  • Ensure program quality as a means of student progression and retention
  • Manage day-to-day academic operations of the program, collaborating with the program Academic Director on direction and most effective approach to program development and success.
  • Work closely with the Director of Student Services to support student services activities
  • Implement and monitor student retention processes and policies for the program, with guidance from Academic Director.
  • Deep attention to detail
  • Identify, hire, mentor, and retain administrative team
  • Supervise the PATHWAY Student Services Manager and staff functions
  • Maintain accurate records and reporting on all aspects of the program
  • Maintain overall profit and loss responsibility including budget management
  • Develop staffing plan, recruit, hire, and provide for development of initial and on-going University administrative staff
  • Liaise with key University colleagues to set enrollment targets and oversee the matriculation and onboarding of new students initially and onwards through the student life cycle
  • In cooperation with the other Administrative Directors, liaise with key University staff and administration including, but not limited to, the ILSC GF Lead members, the Academic Director, the Student Services Manager, the Office of the Provost, the Global Education Center, Office of Undergraduate Admissions, members in Student Affairs, Housing & Residential Life, and the Registrar
  • Analyze data and report on the progress of the program and achievement of its objectives
  • Foster external relations and partnerships that will enhance the profile and success of the program
  • Analyze data and report on the progress and satisfaction of the students’ achievement of objectives including progression through the program and degree completion at Lesley University
  • Ensure continuous review and improvement of the program
  • Represent the program internationally and domestically, including participation in marketing events, familiarization tours, and professional associations as relevant
  • Maintain membership in NAFSA and other associations or organizations as relevant to the mission of the program
  • Ensure academic integrity and compliance and follow all University policies and regulations
  • Demonstrate sound judgment and common sense in all decisions relating to program operations

Key Relationships

  • Partner with University administrators, faculty, and staff members to ensure the programs, employees, and students are fully integrated into the campus community
  • Collaborate with academic units and the English Language Institute to develop programs that meet the University’s goals and further strengthen the university’s mission, international reach, and outstanding reputation
  • Support the Academic Director on curriculum development, student assessment and academic progress, and the development of new academic programs

Key Results Areas

  • Ensure a high-level of student retention and progression as set by the ILSC GF Lead
  • Meet enrollment benchmarks and five-year enrollment plans as set by the ILSC GF Lead
  • Maximize student satisfaction
  • Demonstrate positive financial performance
  • Essential Qualifications, Skills, and Attributes: 
  • Required Qualifications
  • A minimum of five years’ experience in higher education management or management in a complex organization
  • Evidence of strong organizational and planning skills with the ability to multitask and attend to details

Preferred Qualifications & Selection Criteria

  • Experience working with international students in an administrative or academic capacity
  • Understanding of student support services for international students
  • Excellent problem-solving, decision-making, and creative-thinking abilities
  • Record of budgetary oversight and fiscal responsibility
  • Record of leadership delivering strategic, financial, and operational objectives
  • Proven ability to recruit, lead, motivate, coach, develop, and retain top academic and administrative staff
  • Demonstrated experience working successfully with a non-native English speaking clientele
  • Demonstrated exceptional interpersonal, communication, presentation, and negotiation skills
  • Ability to network within higher education circles and garner respect among academic leaders
  • Ability to work in a diverse environment, and exhibit cross-cultural competence and understanding
  • Experience working within an educational collaboration and/or a complex organization
  • High-energy level and ability to thrive in a fast-paced environment
  • Hands-on approach to customer service and business growth and diligent work ethic, as evidenced through the interview process
  • Eligibility to work in and travel freely to and from the US
  • Master’s Degree preferred

Contact Information: 
Interested candidates should submit a resume and a cover letter to rick.rattray@globalfoundations.com

Please include in the cover letter a statement of philosophy of management in higher education. 


About ILSC GlobalFoundations

ILSC GlobalFoundations was launched by international education experts with the goal of transforming the pathway model for US universities. Over 25 years, ILSC has earned a global reputation for excellence, having created transformative, award-winning experiences for over 200,000 students from more than 100 countries. We leverage this extensive expertise and a global reputation for integrity combined with transparent, shared governance. What results is a model that generates more value to our university partners faster. And always with an unwavering, proven commitment to long-term student success.

 

About ILSC

ILSC Education Group is a global educator that delivers quality educational programs using a dynamic approach that responds to student interests, as well as new global developments in technology and thinking. Our largest and longest running division, ILSC Language Schools, has been offering language training programs to International students from more than 100 countries since 1991. We also offer a range of programs through our Colleges, Teacher Training, Corporate Training, and Continuing Education divisions. Since opening its first school in Vancouver, BC, Canada in 1991, ILSC has become a world leader in language and career training, and has grown to include 9 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; San Francisco and New York, USA; New Delhi, India; and Brisbane, Sydney, and Melbourne, Australia.

 

Our mission is to keep developing ILSC as one of the finest schools for language and career education where people have excellent and transformative learning and living experiences.

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