St Giles International, a UK based English Language school with over 60 years experience teaching English to International students, is looking for a Sales Representative for the European market.
As the European Sales Representative, you will be expected to work independently with the ability to take initiativeand ownership of your market.
Key tasks include:
· Regional account management for our European student recruitment partners or Overseas Partners ('agents’). This involves responding to a high level of enquiries, providing customer service assistance and relationship building. There will be a mix of development work with current partners for the company andnurturing of new partner relationships so as to ensure that St Giles is as well positioned as possible
· Frequently partners in this region will want to communicate in their mother tongue; as two of our biggestmarkets in the region are Italy and France, we, therefore prefer a candidate with fluency in either/both ofthese languages.
· Negotiation with partners to maximise partnerships
· Assisting in the recruitment of new partners and contracts for the company
· Creation of an annual regional sales plan including carefully considered sales targets per market, which the successful candidate would then work to meet or exceed.
· Regular monitoring of partnerships to ensure that our partners are given the customer service required to meet targets
· Complaints handling as part of account management
· Formulation of our promotional strategy and regular assessment of the effectiveness of ourpromotional efforts
· Sales administration
· Creation of group quotes upon request and carrying out follow up on these quotes to ensure of as high a rate of conversion as possible
· Delivering rigorous market analysis to inform sales, product development and strategic goals
· Offering market analysis to assist, when needed, in the production of promotional materials such as brochuresand website
· Proactively creating materials to help your markets, such as presentations, FAQ documents etc.
· Producing statistical data on students and partners of the company
· Organising and attending promotional trips within budget, overseas on behalf of the company. Trips usually involve attending trade fairs for either partners or students, visiting partners at their offices, and/or recruiting and training new partners. These meetings and events could take place either virtually or onlineand may involve evening and weekend work. The role will consists of some business trips. We’re unable to confirm the amount of time you will be travelling for annually, but it’s unlikely to be more than 10 weeks peryear
· Confidently offering sales presentations to current and potential partners, both in person & online
· Contributing to monthly Sales Team training presentations to share your knowledge and experience with the rest of the team
· Assisting in the placement of advertisements in appropriate publications. To advise the Sales & Marketing Manager on the suitability of additional publications for future advertising campaigns
Required Skills:
We are looking for the very best candidate to join our team and develop with us. Applicants should have:
· 1+ years’ experience in Sales, with an emphasis on Account Management,
preferably within the language travel industry
· A track record of success in sales: the ability to create ‘new leads’ and maximise
growth in your market
· Commercial acumen, negotiation skills, and a tenacious approach to getting the best deal
· A Bachelor’s degree
· Enthusiasm for both St Giles and the industry
· A charming and outgoing personality with an ability to form relationships quickly
· An excellent work ethic
· The ability to work independently and take initiative
· A suitable working from home environment including a good internet connection. A laptop & a company phone will be provided
· Fluency in spoken and written English with a second language preferable (Italian or French)
· The ability to learn complex elements quickly and retain information
· Willingness to learn and be self-reflective
· High standard of numeracy and literacy
· Excellent communication, interpersonal and presentation skills
· A dedicated, customer focused approach
· Experience of overseas travel and an international mindset with the ability to communicate with peoplefrom an array of different backgrounds and culture
· Ability to deliver rigorous market analysis to inform sales, product development and strategic goals
· Creative and imaginative problem-solving skills
· Excellent organisational skills
· Permission to work in the country you are based in (either the UK or Europe)
