Whilst this position is a 14-month fixed-term contract to cover maternity leave, due to our continued growth the position may become permanent during or at the end fixed period.

The Client Sales Manager (CSM) is responsible for managing all aspects of sales – for direct individuals, corporate training, and Agent sales, delivered online and face to face. The CSM is responsible for generating new sales leads and channels for a range of intercultural, business communication and English language training solutions with corporate partners.

The CSM is to embrace and champion The London School of English’s stated values and to maximise every opportunity for sales.

Responsibilities:

  • Manage all aspects of enquiries and sales from assigned and team markets.
  • Grow the customer prospect pool and generate profitable sales leads from direct corporate and individual clients and progress to fruition.
  • Provide Marketing with insight, data and results on assigned markets.
  • Assess enquiries from new Agents in assigned markets.
  • Manage communication with Agents, clients and Alumni in assigned markets in close cooperation with Marketing team.
  • Create opportunities for sales meetings and presentations in the UK and overseas on behalf of The London School of English.
  • Provide colleagues with all necessary information to ensure processing of bookings within service level agreement expectations.
  • Support colleagues by processing bookings and responding to live chat, phone and WhatsApp enquiries as required.
  • Maintain up to date knowledge of all LSE products and services.
  • Produce records of sales visits, meetings, training sessions and activity with clients
  • Attend weekly catch-ups and monthly market updates with Director, in person or virtually.
  • Other activities as required.

 

KPIs:

  • Grow total revenue in line with agreed monthly and annual targets.
  • Generate cold and warm leads and progress as appropriate.
  • Liaise with colleagues re incoming clients from assigned markets.
  • Maintain up-to-date CRM records; to be reviewed monthly.
  • Make corporate visits on behalf of LSE when visiting assigned markets, and attending conferences as appropriate.

 

Experience:

Essential:

  • A proven track-record in B2B lead-generation and selling to corporate and private clients at a senior level
  • Excellent interpersonal, intercultural and communication skills
  • A consultative approach to selling

Desirable:

  • Lived and/or worked overseas
  • An established network of professional contacts
  • Worked in the training or travel sectors

 

Abilities:

Essential:

  • Write accurate and engaging client-focused correspondence, proposals and tenders
  • Competent user of Salesforce or a similar system
  • Track, collate and interpret relevant data and commercial results
  • Build relationships at a senior level
  • Demonstrate credibility across a range of stakeholders
  • Work independently under pressure
  • Collaborate effectively with colleagues across a range of functions and locations
  • Fluency in English plus another language: German, Turkish or Italian would be particularly advantageous

Desirable:

  • Competency in a third language: Russian, Japanese or Arabic would be considered particularly useful
  • Good grasp of marketing principles

 

Application:

Candidates who wish to be considered should send their CV and a covering letter explaining why they are a good fit for the role.

Please apply via Indeed - https://uk.indeed.com/job/client-sales-manager-maternity-cover-747ed07bc272e11a

If you have any questions, please email Faeza Afzal, Commercial Director at faeza.afzal@londonschool.com. 

 
Details:

  • Full-time Contract role (14 months)
  • Salary: £30,000.00-£35,000.00 per year + bonus scheme
  • Hours: 0830-1700 Monday to Friday including 1 hour lunch (37.5 working hours)
  • Location: We have a hybrid working scheme, mainly working in-person at our centre in Holland Park with some work-from-home days.

Benefits:

  • Company pension
  • 25 days holiday + 3 day fixed closure between Christmas & New Years
  • Sick pay
  • Health Cash Plan
  • Employee Assistance Programme
  • Cycle to work scheme
  • Discounted lunch scheme

 

The London School of English values:

  • We are proud of what we do.
  • We go the extra mile.
  • We communicate openly and honestly.
  • We innovate and improve.
  • We are a team. We get things done together.

 

Timelines:

We are looking for someone to be able to commence the contract between May and July to allow for a handover.

Visit company website to apply