Posting Number: STA823

What you will do:

As an International Enrollment Specialist, you will be responsible for managing inquiries from prospective international students, contacting and qualifying interested students for academic programs, generating new applications, and ultimately driving new enrollments of international students into undergraduate, graduate, and doctoral programs at NLU.

  • Managing outbound and inbound communications to a large pipeline of leads/inquiries
  • Proactively communicating with prospective students via email, WhatsApp, text, chat, phone, Zoom
  • Conducting online and in-person interviews, webinars, etc.
  • Qualify prospective students for appropriate programs based on their eligibility, needs, interests, and goals
  • Manage applications and enrollments of international students from the point of inquiry, to application, to admission, and through the first week of class
  • Manage relationships with international education agents as well as stakeholders at partner institutions which have articulation agreements with NLU
  • Manage relationships with other departments within the university, including International Student and Scholar Services, Admissions, Academic Advising, Housing and Student Life, and Student Finance

Your Competencies:

  • Bachelor’s Degree, Required
  • Proficient with Microsoft Word, Excel, and database systems; such as working with CRM systems (e.g. SalesForce), SIS systems (e.g. Banner), Office applications (e.g. Outlook, Excel, Word, PowerPoint), and social/chat applications (e.g. WhatsApp, WeChat, Facebook, etc.)
  • Effective organizational skills to manage and control a high volume of outbound calls
  • Excellent and professional verbal, written and interpersonal skills
  • Ability to work under deadlines and handle pressure professionally
  • Demonstrate a strong sense of international and multicultural awareness and understanding

Documents Needed to Apply

Required Documents

  1. Resume

Optional Documents

  1. Cover Letter
  2. Internal Posting Form (Internal Applicants Only)

About NLU:

National Louis University (NLU) is looking to honor its past while defining a bold new future as a contemporary, comprehensive university that prepares diverse students for sustained professional success with a deep commitment to Access, Excellence, Innovation and Equity. The university is focused on inspiring and empowering all learners to be leaders ready to address tomorrow’s challenges in the context of increasing global urbanization. NLU is dedicated to providing a career-building, life-changing education that is accessible to all students. The University offers 80 + programs within its five colleges: National College of Education, Kendall College of Culinary Arts & Hospitality Management, Undergraduate College, College of Psychology and Behavioral Sciences and the School of Business and Information Technology. The University serves over 9,700 students per year and has experienced unprecedented growth in its undergraduate programming. Most students are from Illinois, but the University also attracts students from throughout the U.S. and from around the world who take advantage of campus based, blended and online programming.

Founded in 1886, National Louis University is a private not-for-profit university offering programs through the doctoral level. NLU is also classified as an Engaged Institution by the Carnegie Foundation and has been named as a top ten institution by Money Magazine where its alumni believe they are making the world “a better place.” The University has had more Golden Apple Award winners among its graduates in teacher preparation than any institution across the state. The University has a deep commitment to Diversity, Equity and Inclusion and is among the top 25 most diverse national universities according to U.S. News and World Report (2019). The University has received more than $80 million in funding for applied research projects in urban development, childhood development, school improvement, and teacher preparation. NLU recognized as a national leader in closing the post-secondary completion through its innovative approach to undergraduate education.

NLU is located in the center of Chicago’s downtown loop, across the street from the Art Institute, in an area which has been recognized as America’s largest campus with over 25 institutions and 50,000 students attending a college across the city. In addition, the University has several suburban locations and a Florida regional campus.

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