Do you have initiative, flexibility, and thrive in fast-paced environments? Do you want to work with colleagues in Europe, UK and North America who are passionate about what they do and make an impact on a global scale?

The ideal candidate for this role will need to be able to navigate and change directions quickly within a fast-paced environment, have stellar interpersonal skills and initiative, demonstrate good judgment, maintain a high level of confidentiality, set priorities, and handle multiple tasks simultaneously. Being detail-oriented and having consistent and timely follow-through will be essential to success. A calm and reassuring manner, bringing confidence and focus to the role will be highly valued.

Reporting to the CEO, the Admin and Sales Support Specialistwill provide with both administrative and sales support areas, with responsibility for high-level interfaces, contact with partners, as well as contact with all levels of the company’semployees

RESPONSIBILITIES:

Operations

  • Process and record new insurance policies while maintaining high accuracy in Excel
  • Maintain detailed records of all correspondence with policy holders and clients
  • Responsible for being an expert in the businesses Admin software system to support sales activities, to include reports, analysis and comparisons using Excel
  • Provide and maintain a high standard of customer servicer via phone and email
  • With the support of CEO, you will create, document and implement relevant processes support various business functions
  • Ensure maintenance and strong knowledge of the business and service offerings within various markets and territories, including policy knowledge in order to respond to general inquiries
  • Completing product comparisons and/or updates using competitors’ information
  • Analysing competitors’ policy wordings to determine suitability for students/clients
  • Prepares documentation and correspondence, minutes, agendas and reports and gathers background materials to support CEOor Head of Compliance as required
  • Be able to use effective listening and communication skills to maintainlong-standing relationships,and support the team withprospective customers and executive sponsors
  • Liaisewith other departments/teams as needed
  • Provide support, present or train clients on various programs/services as required
  • Deliver exceptional service as the support customer contact through a positive attitude, high availability, accuracy, and responsiveness
  • Responsible for ensuring and maintaining the business and industry relevant knowledge, act as a subject matter expert as needed
  • Able to work independently with minimal guidance, while producing high-quality results
  • Other duties, projects or responsibilities as assigned

Executive Support

  • Provide support to Accounting team, specific to Accounts Receivable as required
  • Proactively manage complex calendars with the utmost attention to accuracy and timelines
  • Prepare expense reports in a compliant and timely manner. Ensure expense policy compliance across the team.
  • Coordinate scheduling and logistics for events and offsites, including venue selection and meeting details.
  • Provide administrative supportto include opening new hiring requisitions, onboarding of new employees, equipment procurement and management, space allocation and relevant moves, alias maintenance, and headcount management.

Facility

  • Ensureall Workplace Health & Safety policies and procedures are followed according to HSA and HSE
  • Act as liaison and coordinate facility requirements, such as orders and general operations of the office
  • Maintain inventory, order supplies and ensure stock is always available within office space
  • Ensure general office area is clean, free of confidential materials and tidy

QUALIFICATIONS

  • A minimum of 5 years’in an administrative reporting directly to senior management
  • Experience working in theinternational education industry, language school, university or other educational establishment is ideal/must
  • Experience in ideally health and/or travel insuranceis beneficial.
  • College diploma or Degree in Communications, Business, Insurance or combined experience and education
  • Advanced and strong command of English,with excellent verbal and written communication skills
  • Self-starter, detail oriented, extremely well organised, and able to manage time and multi-task to accomplish a multitude of tasks, with conflicting priorities and timelines
  • Good project management skills to coordinate and lead a variety of initiatives
  • Ability to deal with clients in a professional coutteous manner, and to develop and leverage professional working relationships
  • Ability to maintain a positive attitude and composed demeanor especially during stressful periods, including a good sense of humor, and the ability to connect with people inside and outside the team is a huge plus
  • Ability to organise complex and high-volume business information and develop it into cohesive, professional reports and presentations, with little guidance and ability to recongise and respond to business related issues within scope of the material
  • Ability to analyse relevant alternatives and create a rational recommendation to support business decision-making with the ability to plan and coordinate implementation of the selected alternatives
  • Ability to handle confidential and sensitive information in an appropriate manner
  • Expert level PC skills (MS Office: Outlook, Excel, Teams, Word & PowerPoint)

How to apply

You can apply for this role by clicking on ''Apply For This Job'' below 

Applications should be submitted by 15 July, 2021

All applicants must submit a CV along with a Cover Letter clearly outlining interest and suitability for the role. 

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