International Services Advisor

General Summary/Purpose

Provide advising, programming, and other support services to international students, exchange visitors, and employees of all JHU campuses and sites.  Serve as authorized school official for student (F-1) and exchange visitor (J-1) programs, working individually and with other staff to ensure compliance with immigration regulations and reporting requirements. Participate in outreach and training activities of the Office of International Services.  Primary back-up to OIS Administrative Coordinator.

Specific Duties & Responsibilities

Advise international students (undergraduate, graduate, and professional) and exchange visitors on matters pertaining to their immigration status, related concerns, administrative and cultural issues. Specifically, advise students and exchange visitors, individually and in groups on:

  • F and J immigration regulations
  • Issues of cultural adaptation and culture shock
  • Laws pertaining to employment eligibility and employment verification (form I-9), Social Security Numbers, driver’s licenses and related issues
  • Other individual concerns related to their status as an international student or scholar at Johns Hopkins

Serve as Designated School Official and Alternate Responsible Officer for Student and Exchange Visitor Program [SEVP].

  • Process immigration benefits for international students and exchange visitors.
  • Generate immigration documentation (I-20, DS-2019 forms) for new and continuing international students/exchange visitors.
  • Provide advising during assigned walk in advising hours and scheduled appointments.
  • Manage assigned reports and alerts in the Student and Exchange Visitor Information System (SEVIS).

Provide front desk coverage.In the absence of the Administrative Coordinator, provide primary front desk coverage.

  • Assist visitors to the OIS who need to collect documents or see an OIS advisor.

Limited advising, as trained, on other immigration classifications as they relate to international students and exchange visitors.

  • Provide basic advising on H-1B, O-1, TN and other employment based non-immigrant statuses, referring to Sr. International Services Advisors as appropriate.
  • Advise on use of B-1/B-2 and other visitor immigration statuses.

Participate in formal and informal outreach for the Office of International Services, including:

  • Programming on immigration benefits, cultural adjustment, and related issues for students and exchange visitors.
  • Regulatory, procedural and cultural training for University faculty and staff.

Assist in the administration of the Office of International Services.

  • Serve on assigned OIS committees, working groups and task forces.
  • Serve as liaison to academic and administrative units as assigned.
  • Represent OIS on University committees.
  • Assist in the training of new OIS staff and student assistants.


Perform other duties as assigned.

Minimum Qualifications (Required)

Bachelor’s degree or equivalent,

Two (2) years professional experience. 

* JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience..For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. *

Preferred Qualifications

Master’s degree

Special Knowledge, Skills, and Abilities

Must be U.S. citizen or Permanent Resident to meet regulatory requirements as a Designated School Official and Alternate Responsible Officer. 

  • Knowledge of or demonstrated ability to learn U.S. Immigration laws and regulations pertaining to international students and exchange visitors. 
  • Demonstrated ability to work on multiple complex tasks with limited supervision.
  • Strong analytical and organizational skills. 
  • Excellent written and oral communication skills. 
  • Prior experience working in international education or other overseas experience.

About Johns Hopkins University

After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. When considered in partnership with its sister institution, the Johns Hopkins Hospital and Health System, the university is Maryland's largest employer and contributes more than $10 billion a year to the state's economy. The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.Johns Hopkins University is an equal opportunity/affirmative action employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff, and students. All applicants who share this goal are encouraged to apply.

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