Job Description:
The English Language Center (www.elc.edu) is seeking a Director for our our Boston location. The Director is responsible for overseeing all aspects of school operations and sets the standard for enthusiasm and professionalism. S/he works continuously to reinforce the ELC standard of high-level service to agents, students and other staff. S/he reports to the Vice President of Administration and the President on a regular basis and supervises the Director of Courses (DOC), Foreign Student Advisor (FSA), Housing Coordinator, Student Services Coordinator (SSC), and Administrative Assistant ensuring that all areas work together to make a strong whole: academics, housing, activities, student advising, premises, etc. The duties of the Director include, but are not limited to:

Management of the administrative staff
• Hire/train/orient new staff
• Introduce and enforce Employee Handbook policies
• Supervise staff with all questions/correspondence about bookings, students, agents, homestays, etc.
• Manage the Adult Summer Campus Program at Wheelock College

Oversee DOC's management of teaching staff
• Sign off on teachers' rates of pay and teachers' performance reviews
• Ensure that the DOC is enforcing the Employee Handbook

Student issues
• Meet with the FSA/SSC/DOC/Housing Coordinator regarding specific student problems
• Meet with students when requested and be available to all students with grievances

Miscellaneous
• Coordinate with Vice President of Administration and President on projected enrollment, program offers and other issues
• Affiliations and compliance issues: manage and counsel on compliance issues; ensure adherence to and communicate on immigration and regulatory standards (e.g. ACCET and SEVIS)
• Meet with visitors to ELC including agents, VIPs, inspectors and colleagues
• Develop and maintain a network of local contacts for student recruitment
• Travel abroad to meet with travel agents and attend trade fairs, as requested

Qualifications:
MA in TESOL/TESL/DELTA/CELTA, International Education or equivalent preferred
Experience managing an ESL or educational program with full supervisory responsibilities, including hiring and evaluating personnel
Demonstrated excellent interpersonal, communication and presentation skills
Organizational and planning skills with the ability to handle numerous details
Problem solving, decision-making, and creative thinking abilities
Proven customer service skills
Tact, patience, and diplomacy, particularly with non-native English speakers
High energy level and ability to thrive in a fast-paced environment
Prior experience with international students and ESL/ EFL field preferred
Experience living abroad preferred
One or more foreign language ability preferred
Must be authorized to work in the United States

Interested candidates please send a cover letter and resume to elcboston@elc.edu. Please note that resumes without a cover letter will not be considered.